After careful consideration we have decided to change the way we process prescriptions. From the 23rd of April we will be moving to processing all prescriptions within 48 hours, instead of the current 24 hours.
Over the years the amount of medications people need has steadily increased. The extra time will allow us to better manage the additional work and continue to provide you with a safe service.
Also we will be aiming to provide you with a 3 month supply of your repeat medication, instead of the current 2 months. This will mean fewer trips to the pharmacy each year, which we hope will be a benefit. It will take a few months to make this change and a small number of controlled medicines and medication requiring monitoring will still need to be issued monthly.
Thank you for your understanding and patience regarding this matter.